How To Fix An SSL Problem: Unable To Get Local Issuer Certificate?

Difference Between SSL And TLS Certificates
What Is The Difference Between SSL And TLS Certificates?
July 28, 2021
Unable To Get Local Issuer Certificate

How to solve the Unable To Get Local Issuer Certificate SSL problem? You are in the right place.

When you visit most websites, there’s a padlock icon in the address bar. 

This means that when you enter the site, your computer will communicate with it using SSL (Secure Sockets Layer) encryption to protect all data that is sent or received. 

But what if your browser displays a message saying “ssl certificate problem: unable to get local issuer certificate”? 

What does this mean and why should it matter to me? 

The answer may surprise you!  

Reasons for this error

Today let us take a look at some of the reasons why an SSL warning might pop up – and how you can fix it. 

One, the remote site (the website you are trying to visit) is asking for a verification of the identity of your computer. 

A certificate must be installed on the local machine in order to verify that it belongs to who it says it does and not someone else with malicious intent. 

Two, your browser has downloaded an invalid SSL certificate, which means either there was a problem downloading or retrieving the file from its original location or some other software will cleanly handle these tasks instead. 

Third, inadequate security settings could have caused this warning message if you do not want all websites to access protected by SSL encryption every time they are visited then your permissions may need adjusting through what’s known as “SSL trust levels”.

Fourth, the request to send or receive data is not encrypted when using SSL

Unable To Get Local Issuer Certificate: How to fix it

Unable To Get Local Issuer Certificate?

This SSL certificate problem is usually due to one of two things; either there was an error downloading or retrieving the file from its original location, or the other software will cleanly handle these tasks instead.

a). Check problems with your certificate

The first thing to do is check if you have a problem with your certificate, which can be done by looking in your browser for any error messages that might help identify what went wrong or just checking and verifying that it has been correctly installed on your computer. 

b). Check permissions

If this isn’t the case then there could be an issue with permissions where necessary so only certain types of sites need this protection while others may wait until after logging in before enabling encryption during browsing sessions (such as when banking). 

To adjust access rights go to “Tools > Internet Options > Security Tab > Local Intranet Zone” and click on “Custom Level…” from the options available under the “Security Settings” heading. 

c). Adjust SSL trust levels

This is another way to solve the Unable To Get Local Issuer Certificate problem.

To adjust your SSL trust levels go to “Tools > Internet Options > Security Tab” and click on “Local Intranet Zone” under the left panel. 

There is a button that says “Custom Level…” in the top right corner, clicking it will bring up a pop-up window where you can choose what type of websites need this protection (e.g., those with login credentials for access) while others may wait until after logging in before enabling encryption during browsing sessions (such as when banking). 

Final thoughts

In conclusion,  there are two things that can cause an issue with a certificate; either there was an error downloading or retrieving the file from its original location, or inadequate security settings. 

There is one thing you can do to be sure of what caused your problem and it’s checking for any errors on your website by looking in your browser for those messages (or if you don’t manage this yourself then just verifying the certificate has been correctly installed). 

If all else fails then adjusting permissions would allow only certain types of sites to need protection while others may wait until after logging in before enabling encryption during browsing sessions such as when banking. 

 

Get 30% Off Now
error

Enjoy this blog? Please spread the word :)